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Tauwhiti pahi ki te poka pū tāone

Central city bus interchange

To create an accessible city centre we need to prioritise frequent, reliable public transport services through the area, supported by high-quality stops close to main destinations.

April 2024 update

Buses will serve more parts of Tauranga city centre under a plan approved at a Council meeting on March 18.

Commissioners approved the locations of several bus stops along a key bus route, with these stops serving central and northern parts of the city centre.

Bus map (68kb pdf)

They resolved that Dive Crescent will eventually become an important bus area with up to six individual bus stop bays. These will be built as needed to meet the city’s public transport needs.

The middle part of town will be served by four individual bus stop bays on Willow, Harington and Hamilton streets, as well as two bus stops near Baycourt.

The Commissioners also resolved for staff to speak with people in and around the full length of Durham Street about the future locations of bus stops in the southern part of the city centre.

The decisions came as the council looks at a long-term solution to replace the current temporary bus interchange on Durham Street. It was moved there from Willow Street in June 2022 to allow development of the city’s new civic area, Te Manawataki o Te Papa.

Having several main bus areas instead of just one interchange means people will be able to access more parts of the city centre more easily, without having to walk so far.

In short, the new bus stop locations will improve access to the city centre and help people move around more easily.

Thanks for sharing your thoughts

In February 2023 we asked for your feedback on plans to find a permanent solution to meet Tauranga’s public transport facility needs for now and into the future. This included feedback on:

  • the types of facilities required
  • how best to facilitate your journey in the central city area
  • what safety improvements you would like to see at a new facility
  • service improvements you would like to see that would give you a better bus experience.

The responses to this survey will better inform our approach and recommended improvements and we hope to share the results with you shortly.

A permanent solution to meet Tauranga’s public transport facility needs 

A prioritised bus route through the Tauranga city centre has already been confirmed (see map below), also known as the ‘bus spine’.

City centre – public transport, driving and parking map (433kb pdf)

Following on from the shift to the temporary bus interchange on Durham Street (between Spring and Wharf Streets) which opened in June 2022, we’re now investigating a permanent solution to meet Tauranga’s public transport facility needs for now and into the future.

This process includes talking to our mana whenua partners, communities and businesses to consider:

  • the types of facilities required and how they will meet the future growth of public transport in the city
  • whether a single interchange facility or multiple, small interchanges (super stops) is preferred, and if so, where
  • the best facilities to support bus users’ needs.

We will do this through stakeholder workshops, surveys, and direct engagement with mana whenua and stakeholders. For more information email, phone 07 577 7000.

Temporary interchange – Durham and Wharf Streets

The central city bus interchange is part of a larger programme of work that we have been talking with the community about, including the Urban Form & Transport Initiative, the Transport System Plan, and the more recent Central City Action and Investment Plan. We are now at the exciting stage of determining the final requirements for public transport in the city centre, along with the Bay of Plenty Regional Council and Waka Kotahi.

Read more about the City Centre Action and Investment Plan that all of this work stems from below.

City Centre Action and Investment Plan (11mb pdf)



We are looking at several potential locations along the prioritised bus route, which includes Dive Crescent, The Strand, Hamilton, and Durham Streets. The route was confirmed as part of the City Centre Action and Investment Plan.

Locations will be confirmed in early 2023. Changes will be phased over the next five years with initial improvements planned for December 2023.

No designs have been developed yet, however, bus user safety and security will be important considerations, as well as comfort, cleanliness, and providing efficient service information.

There could be some on-street parking removed to accommodate bus interchange facilities. Full details will be known when locations are confirmed, and specific design requirements are developed.

Yes, wherever possible mobility parks and loading zones will be provided.

Anti-social behaviour can occur anywhere at any time, however, it is well recognised that increasing the attractiveness of an area encourages more people and vibrancy to an area, reducing anti-social behaviour. When this is coupled with good security (including CCTV) and good design, anti-social behaviour can be minimised.

A final decision on the temporary interchange will be made at the end of the assessment process. If the permanent interchange is located elsewhere the current location will revert to pre-existing uses.

We value your feedback. Our survey closed on Tuesday 28 February 2023 but you can still speak to a Tauranga City Council staff member by email or phone 07 577 7000.

Key information

Project type
Transport and movement


City centre

Key dates

  • Development work starts on permanent interchange facilities

    October 2022
  • Conversation with key stakeholders regarding interchange facilities starts

    February 2023
  • Technical work progresses

    November 2022 – February 2023
  • Engagement with our affected communities regarding interchange facilities

    February - March 2023
  • Review feedback and develop Business Case

    April - December 2023

Who's listening

Civic Redevelopment Project Team
Tauranga City Council
07 577 7000

Other ways to get involved

Tauranga is your city. We’re working to make it even better.

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